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Contact FanDuel Customer Service

FanDuel Phone Numbers and Emails

Headquarters:

  • (646) 930-0950
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FanDuel Emails:

Customer Service
Casino, Sportsbook
General Info
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Press Inquiries
support@fanduel.com
dgsponsorships@fanduel.com
Advertising Inquiries
press@fanduel.com
Press Inquiries
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FanDuel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • FanDuel Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.

    Source Distribution
    12% phone 88% email
  • The best email to contact FanDuel is sportsbook@fanduel.com. 37% of customers use this email address to address their issues and concerns.

  • The best phone number to call FanDuel is 6469300950.

  • The longest wait times are on Thursday, while the shortest are on Tuesday. The average call time is 1 minute.

View full overview ›

How to Contact FanDuel?

Most Popular Number:

(646) 930-0950
Total calls: 208 Issues resolved: 5 Last call: Feb 9, 2026

The Fanduel phone number you can dial to clear your doubts or ask your queries is +1 (646) 930-0860. If you cannot get through this Fanduel contact number, initiate a callback request through a dedicated form accessible on the company's website. All the callbacks are managed between Fanduel customer service number hours from 9 AM to 8 PM ET to provide top-notch customer service to its customers. The present waiting period for a callback exceeds more than 48 hours. Therefore, it is recommended to use other FanDuel customer service avenues.

One of them is leaving a voicemail at 1-609-224-1019, which provides you with immediate assistance. While leaving a voice message, ensure you create the message with specific details, including your complete name, FanDuel username, contact number and email address, for effective communication. You can also access the FanDuel live chat support available 24 hours a day and seven days a week.

FanDuel support team is at your service during defined business hours, from 8 AM to 12.30 AM ET, throughout the week. An added advantage is that the live chat agents are accessible around the clock, offering FanDuel 24-hour customer service. This strategic balance between specified FanDuel customer service number hours and uninterrupted live chat support reflects the company's dedication to providing users with convenient avenues for seeking assistance whenever needed. So you can either call FanDuel for a callback or you can connect via live chat with a customer team representative.

FanDuel support does offer the convenience of live chat service for its users, which is accessible 24 hours a day and seven days a week. The FanDuel 24-hour customer service via live chat ensures contact accessibility for assistance with any inquiries that you may have related to FanDuel's services. Whether you have a locked account and require unlocking it or need to understand the betting terms and the process to bet, get in touch with FanDuel support via live chat support and resolve your issues. To engage in a live chat session, click the "FanDuel Coach" or "Chat With An Expert" icon on the bottom right corner of the homepage. This streamlined FanDuel live chat support feature provides a direct and real-time connection to the customer service team.

To reach out to the Fandual support team via email, you will need to refer to one of the following e-addresses: support@fanduel.com or info@fanduel.com for general inquiries. For casino-related requests, apply to casino@fanduel.com. Another Fanduel address is dedicated to sportsbook-related inquiries: sportsbook@fanduel.com.

Generally, changing Fanduel username is not allowed to ensure fair play and prevent hiding identities or manipulating matchups. However, if you have a valid reason for requesting a username change, contact Fanduel support to assist you in this matter.

If you want to reactivate your Fanduel account, you should follow these steps:

1. Visit www.fanduel.com.
2. Navigate to the Support section.
3. Choose “Account Issues” from the drop-down menu.
4. In the subject line, pick “Account Reactivation”.
5. Explain why your account was deactivated and what steps you’ve already taken to resolve the issue.
6. Go through the verification process, which may include submitting your ID and a selfie for face recognition.
7. Wait for a response, which may take 48 hours. Check your email for any updates.

Fanduel is owned by Flutter Entertainment, which is a leading player in global sports betting and gaming. In 2018, Flutter Entertainment secured a controlling interest in FanDuel, and over the years, it has expanded its stake to approximately 95%. For more details, apply for Fanduel live support.

According to the company’s official website, www.fanduel.com, If you want to withdraw funds from Fanduel, there are a couple of viable methods you can choose from:

1. PayPal. Withdrawal can be possible within 48 hours.
2. Online banking. You will need to wait from 3 to 5 days.
3. Fanduel Prepaid Play + Card also takes 24-48 hours to complete.
4. Check by mail: 7-10 business days.

Since consumers frequently experience the “Fanduel delete account” issue, let us explain to you how you can accomplish it in two different ways.

You can either delete a Fandual account on your own:

1. Visit www.fanduel.com.
2. Log into your account.
3. Tap on your account on the top right corner of the page.
4. Choose Account Settings and Close Account.
4. You will be asked to fill in a short form with questions, and it’s done.

As per the official website, the primary Fanduel corporate office is located at 300 Park Ave. S., 14th Fl.
New York, New York 10010. United States.

PissedConsumer Club

Contact Information

FanDuel Website:

FanDuel Help Center:

Corporate Office Address:

FanDuel, Inc.
300 Park Ave. S., 14th Fl.
New York, New York 10010
United States

FanDuel Customer Service Reviews

1.4 / 5
Bad
Geoff Utr
I love fanduel
stars-rating stars-rating stars-rating stars-rating stars-rating
5.0

They are very helpful love fanduel I would recommend to everyone thank you everyone please join enjoy

Mithcell Otx
Unhappy consumer

Waiting long time to get response on a bonus I never recieved from the rewards machine game. When I got response they said I needed 3 trophies.

But before as the machine says this when u are playing 1 trophy $20 2 trophies $40 3 trophies $1000 and 4 trophies $4000. Therefore I feel this is not resolved

Julina Hip
Muy mal

Muy mal el servicio no me dieron ayuda y aun necesito ayuda con mi cuenta no me deja entrar en la app

Perry C Zlv
Not protected
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Good place for sports betting but stay away from Esports they claim to have no control over something thats on their platform

How Good is FanDuel's Customer Service?

Kyle C Dhx
Kyle C Dhx
Feels Disappointed | Feb 05, 2026

I have never been so flat out disrespected and treated like a piece of crap in my life especially for spending $100,000 on their platform

Read full quote
Mardell G
Mardell G
Feels Disappointed | Feb 01, 2026

No live support staff, no outlet for a resolution, no way to recover your money back after you lost your phone!!!

Read full quote
Michael D Ulf
Michael D Ulf
Feels Disappointed | Jan 19, 2026

Because FanDuel isn’t helping me get back into my FanDuel’s account. I can’t speak to a live person. It’s unbelievable today. Well, maybe not everything’s computerized but they sandals is not helping me one bit.

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Violeta G Tal
Violeta G Tal
Feels Disappointed | Jan 18, 2026

The service is horrible issue dosnt get resolved

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Kaidin Boo
Kaidin Boo
Feels Disappointed | Dec 16, 2025

Negative

Read full quote
Winston Cco
Winston Cco
Feels Disappointed | Nov 25, 2025

Wait too long to payvyou

Read full quote

Summary of FanDuel Customer Service Calls

64.3K TOTAL
CALLS
00:34 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FanDuel?

Account Question:

  • “Can’t log in to place my bet”
  • “It won't let me in my account”
  • “Won't let me log in”

Product/ Service Question:

  • “Technical problems”
  • “Watching the Spurs vs Mavericks game and once again the audio is all messed up- it's like reverb on a guitar amp- this has happened several times”
  • “I haven’t received my 150 they asked me to screenshot shot them the invite and person who joined and I did it yesterday”

Request for Information Question:

  • “Number update an frad”
  • “To checked my account balance”
  • “Phone number update”

Payments and Charges Question:

  • “I made a receipt I haven’t seen the money yet”
  • “Issue with my deposit limit”
  • “Deposit”

Shipping and Delivery Question:

  • “I won a bet on FanDuel but did not get paid”
  • “I won a wager and did not get paid”
  • “Where is my money”

Return/ Replace Question:

  • “Change my bank account number”
  • “Need to change email to my account”
  • “Change my number and forget username”

Activation/ Cancellation Question:

  • “Reactivate account”
  • “Canceled account i want my winnings”
  • “Trying to renew my subscription”

Refund Question:

  • “Refund on frozen account”
  • “Refund”
  • “I want my refund”

Cards Question:

  • “Card”
  • “Card on file”
  • “Trying to get a prepide carde”

Website/ Application Question:

  • “I’m in Missouri and I scanned drivers license and verified am myself and received email saying that I could start betting and when I try site say I can’t be verified please correct my account so that I can place my bets in Missouri”
  • “Website pa down”
  • “App not working”

Staff Question:

  • “Customer service.”
  • “My service isn't working when my card got charged”
  • “Customer service”

Employment Question:

  • “W2g and win loss statement will they be mailed to me”
  • “I need my w2 to file taxes”
  • “I got shorted in My payoff”

Other Question:

  • “Loggin”
  • “Cash”
  • “I won with houston vs okc”

Compare FanDuel Customer Service To

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