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Contact FanDuel Customer Service

FanDuel Phone Numbers and Emails

Toll-Free Number:

  • (800) 475-2250
Call customer service
Send Message

Customer Service:

  • (609) 224-1019
    Voicemail Box
  • (646) 930-0860

Legal:

  • (855) 734-7720

FanDuel Emails:

Customer Service
Casino, Sportsbook
General Info
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Press Inquiries
support@fanduel.com
dgsponsorships@fanduel.com
Advertising Inquiries
press@fanduel.com
Press Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact FanDuel?

Most Popular Number:

(800) 475-2250
Total calls: 43 583 Issues resolved: 518 Last call: Feb 7, 2025
author avatar
PissedConsumer Reporter

The Fanduel phone number you can dial to clear your doubts or ask your queries is 1-800-475-2250. If you cannot get through this Fanduel contact number, initiate a callback request through a dedicated form accessible on the company's website. All the callbacks are managed between Fanduel customer service number hours from 9 AM to 8 PM ET to provide top-notch customer service to its customers. The present waiting period for a callback exceeds more than 48 hours. Therefore, it is recommended to use other FanDuel customer service avenues.

One of them is leaving a voicemail at 1-609-224-1019, which provides you with immediate assistance. While leaving a voice message, ensure you create the message with specific details, including your complete name, FanDuel username, contact number and email address, for effective communication. You can also access the FanDuel live chat support available 24 hours a day and seven days a week.

FanDuel support team is at your service during defined business hours, from 8 AM to 12.30 AM ET, throughout the week. An added advantage is that the live chat agents are accessible around the clock, offering FanDuel 24-hour customer service. This strategic balance between specified FanDuel customer service number hours and uninterrupted live chat support reflects the company's dedication to providing users with convenient avenues for seeking assistance whenever needed. So you can either call FanDuel for a callback or you can connect via live chat with a customer team representative.

FanDuel support does offer the convenience of live chat service for its users, which is accessible 24 hours a day and seven days a week. The FanDuel 24-hour customer service via live chat ensures contact accessibility for assistance with any inquiries that you may have related to FanDuel's services. Whether you have a locked account and require unlocking it or need to understand the betting terms and the process to bet, get in touch with FanDuel support via live chat support and resolve your issues. To engage in a live chat session, click the "FanDuel Coach" or "Chat With An Expert" icon on the bottom right corner of the homepage. This streamlined FanDuel live chat support feature provides a direct and real-time connection to the customer service team.

To reach out to the Fandual support team via email, you will need to refer to one of the following e-addresses: support@fanduel.com or info@fanduel.com for general inquiries. For casino-related requests, apply to casino@fanduel.com. Another Fanduel address is dedicated to sportsbook-related inquiries: sportsbook@fanduel.com.

Generally, changing Fanduel username is not allowed to ensure fair play and prevent hiding identities or manipulating matchups. However, if you have a valid reason for requesting a username change, contact Fanduel support to assist you in this matter.

If you want to reactivate your Fanduel account, you should follow these steps:

1. Visit www.fanduel.com.
2. Navigate to the Support section.
3. Choose “Account Issues” from the drop-down menu.
4. In the subject line, pick “Account Reactivation”.
5. Explain why your account was deactivated and what steps you’ve already taken to resolve the issue.
6. Go through the verification process, which may include submitting your ID and a selfie for face recognition.
7. Wait for a response, which may take 48 hours. Check your email for any updates.

Fanduel is owned by Flutter Entertainment, which is a leading player in global sports betting and gaming. In 2018, Flutter Entertainment secured a controlling interest in FanDuel, and over the years, it has expanded its stake to approximately 95%. For more details, apply for Fanduel live support.

According to the company’s official website, www.fanduel.com, If you want to withdraw funds from Fanduel, there are a couple of viable methods you can choose from:

1. PayPal. Withdrawal can be possible within 48 hours.
2. Online banking. You will need to wait from 3 to 5 days.
3. Fanduel Prepaid Play + Card also takes 24-48 hours to complete.
4. Check by mail: 7-10 business days.

Since consumers frequently experience the “Fanduel delete account” issue, let us explain to you how you can accomplish it in two different ways.

You can either delete a Fandual account on your own:

1. Visit www.fanduel.com.
2. Log into your account.
3. Tap on your account on the top right corner of the page.
4. Choose Account Settings and Close Account.
4. You will be asked to fill in a short form with questions, and it’s done.

As per the official website, the primary Fanduel corporate office is located at 300 Park Ave. S., 14th Fl.
New York, New York 10010. United States.

FanDuel Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • FanDuel Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call FanDuel is 8004752250. 84% of consumers used this number to address their issues and concerns. Meanwhile, 34% of users reported contacting a real person successfully by dialing the phone number 6092241019.

  • The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Wednesday. The average call time is 1 minute.

  • Be prepared for the call as FanDuel may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

FanDuel Website:

FanDuel Help Center:

Corporate Office Address:

FanDuel, Inc.
300 Park Ave. S., 14th Fl.
New York, New York 10010
United States

FanDuel Customer Service Reviews

1.4 / 5
Bad
Esiah Ytg
Trying to update Email on my account.
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Good afternoon, my name is Eric Jordan.I'm trying to update my new email on this account.I appreciate your help thank you new email is lamontej855@***.com Thanks

Read full review
Arella Sgo
I want my money
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Tried to withdrawal and got baned not understanding why I didnt do anything wrong please help get this issue resolved

Read full review
Kariah Sbp
English
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

barely spoke english and could not understand them ,had to expalin myself multiple times , very frustrating

Read full review
Marilynne Ocv
Customer service sucks
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2.0

Customer service sucks Can never get a hold of them live And the chat line sucks also cant get a clear answer

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How Good is FanDuel's Customer Service?

Willie L Gfc
Willie L Gfc
Feels Disappointed | Feb 04, 2025

It’s hard to get problems fixed with your account because it’s no one you can talk to directly

Read full quote
Dave G Pvs
Dave G Pvs
Feels Disappointed | Feb 01, 2025

It seems they want to keep the illegal money they took from me.

Read full quote
Dave G Pvs
Dave G Pvs
Feels Disappointed | Jan 31, 2025

None at all

Read full quote
Dinette B
Dinette B
Feels Satisfied | Jan 21, 2025

Good and I appreciate the service

Read full quote
Steven M Xrr
Steven M Xrr
Feels Disappointed | Jan 11, 2025

I’m still waiting on you guys I did my part this sucks on so many levels .

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Maliki Aog
Maliki Aog
Feels Disappointed | Jan 09, 2025

Somehow $2700 disappeared out of my account and you have no way to contact FanDuel customer service other then in a email. Plus getting a reply is nearly impossible!

Read full quote

Summary of FanDuel Customer Service Calls

51.7K TOTAL
CALLS
00:44 AVG CALL
DURATION
3% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call FanDuel?

Account Question:

  • “Can't reset password”
  • “New Account”
  • “About money in account”

Product/ Service Question:

  • “Withdraw money”
  • “Withdrawal”
  • “My withdrawal”

Request for Information Question:

  • “Verification”
  • “Verification issues”
  • “Verification Code”

Payments and Charges Question:

  • “No money deposited”
  • “Declined deposit?”
  • “My deposit keeps declining”

Shipping and Delivery Question:

  • “Money not received”
  • “Location restricted”
  • “I have not received my promotions I have should have gotten from spending money with FanDuel”

Return/ Replace Question:

  • “Changed my number can’t get the verification code”
  • “Can't change my gmail or phone number got a new phone”
  • “Need to change my credit card”

Refund Question:

  • “Refund”
  • “I need my refund”
  • “Refund problem”

Activation/ Cancellation Question:

  • “The associated email has been deactivated. I need to replace it and I can’t verify”
  • “Re activate account”
  • “Fanduel subscribers not working”

Cards Question:

  • “Card not saving”
  • “Can’t upload my card”
  • “Card issue”

Website/ Application Question:

  • “My app not working”
  • “I need to use cash app to get my money withdraw”
  • “Its says you’re website is down can’t sign on for last hour”

Staff Question:

  • “Customer service is terrible. Wish to talk in person on phone”
  • “Bad customer service”
  • “My service is unavailable all morning”

Employment Question:

  • “Win loss statement wrong w2G”
  • “Raised betting wages”
  • “I need my w2g for years 2022 and 2023”

Other Question:

  • “Not receiving your sms text message”
  • “Xys”
  • “Xyz”

Compare FanDuel Customer Service To

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