
FanDuel
FanDuel Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FanDuel has 1.8 star rating based on 1827 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend FanDuel to a friend or colleague.
- Rating Distribution
Pros: Fun, Fun liked playing, Winning money.
Cons: Customer service, Bad customer service, Terrible customer service.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
FanDuel has 1.8 star rating based on 1827 customer reviews. Consumers are mostly dissatisfied.
10% of users would likely recommend FanDuel to a friend or colleague.
- Rating Distribution
Pros: Fun, Fun liked playing, Winning money.
Cons: Customer service, Bad customer service, Terrible customer service.40% of users think that FanDuel should improve its Customer Service.
43% of users say that they might use FanDuel in the future for similar services or products if the company resolves their current issue.Recent recommendations regarding this business are as follows: "Don’t delete your card", "I need a partial refind", "Play somewhere else", "Stay far far away, when a problem arises they can not be reached.", "Don’t use this sight if you like being lied too".
Most users ask FanDuel for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Website. The price level of this organization is high according to consumer reviews.
Media from reviews











































This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCard not saving
I accidentally deleted my card and now it's not letting me re-add it, or it won't save it every time I make a purchase.
Preferred solution: My card info save so I can withdraw
User's recommendation: Don’t delete your card
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Verification id
Did not get to submit my information for identification to open application took a bad picture for Briantaylor79@***.com so I can bet it was raining

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThey don't need to know who r y I let someone deposit money to my account
I let my son's girlfriend use her card on my account. Now, I have to show them proof of who she is and I don't think they should even ask that.
I showed them I'm the owner of my account and I'm still locked out. This is because I need to show them proof of her identity.
- Bonuses
- How i got locked out of my account
Preferred solution: My account back
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |Winning ticket, not honored
Hello I played a 3 leg parlay and my ticket won! I was watching the game and saw when the ticket drained up upon further review I saw that it was a winning ticket.
My ticket clearly says I won but yet it has a x mark on the 2 touchdowns I am hoping that this is a mistake, but this is a very, very bad mistake. If so, because this is almost robbery because i won and never received my winnings
I have proof that the ticket is a winner and you can see it is a winning ticket upon receiving
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPromo
Promotion was offered and then not honored after I met the requirements. I made 3 attempts to resolve the issue using live chats with representatives only to be let go from the chats.
Atrocious customer service.
False advertising is a criminal offense in the USA. I'll be filing a lawsuit in the days to come.
Preferred solution: The free 3-month trial of FanDuel network.
User's recommendation: FanDuel reels you in with fake promotions
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFan duel has canceled one of my bets and I’m still winning my bet wt heck
Your Sportsbook cancelled my bet early and said I lost, which was not true. Look at the bet, the score to the game was 14 to 7 at halftime in the Ohio State/Texas game.
That's a win for the second quarter I had. It was a 4-leg parley, Ohio State -1.5 every quarter, and the bet did eventually lose in the third quarter. It was 14 to 14, but at halftime, the score was 14 to 7. Your sports book said it was a loss.
There is a problem with this. Please look at it.
I have the vet slip and you have the internet to see the score was 14 to 7 at halftime, Ohio State. Please look it up and fix it for the future because if not, you're just taking money and that's not good for business, you know.
- Good sportsbook until things like this happened cause this was a trending bet so lots of people lost early
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |I can’t login
I reset my password and its still bringing up my email saying reset password and login like Im locked out. Im trying to figure out whats wrong. Ive been not able to have access to the app in three years.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Lost my old phone number can’t access to my account
Hey, I can't access my account, can't reset my password, and I lost my old phone number. I can't get my verification code to get into the app. So, please, if you can help me resolve the problem, thank you.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIncorrect scoring 125k nfl rush
I got ripped off , incorrect scoring different contest are scored differently . didn't get credit for a fumble recoverd at the end of the game.
x1.5 as my defense was on the multiplier on the 125k Sat NFL Rush 9$ entry .
The ravens only got credit for one fumble recovered there was 2. I should have had a winner 4.5 extra points 16$ prize
There trying to keep all the money and change the rules .
Preferred solution: My prize 16 dollar prize Or a ticket to the Sunday million And a 3 ticket for my time and troubles.
User's recommendation: Watch out for fanduel shaving points
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRacing
No such thing as FanDuel Customer service!
If I could rate customer service any lower, I would. It would be very justified.
Look and see how many email and chat complaints I have made.
There's never a resolution. Just a revolving door to nowhere.
- And especially
- Customer service
- Everything from wagering to
Preferred solution: Any resolve. A response. A phone number to talk to a real person
User's recommendation: Find a different horse racing site
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerFanduel funds
I won $539 betting on football. Then, I requested two checks to be mailed on January 8.
They got to me on January 24, so I don't know if they were cancelled because they were late, or what happened. I don't know.
- Take too long to answer
- Do not respond to you for weeks at a time
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerIssues alots
Having issues getting into the slot game has caused disruptions in storing playing time, and I've lost a few hundred dollars from being logged out and then completely logged out. This has prevented me from maintaining a rhythm of winning and having to log back in again, and then being completely unable to do so at all.
- Enjoying fun
- Technical issues
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVerification In Puerto Rico
Good afternoon, I am writing an email to voice my doubts over Fanduel's live system in Puerto Rico. If you have the time, please make sure to respond with an answer. Thank you.
- Parlay builder and sgp boost
- System
Preferred solution: Account verification
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMegaways reloaded it not working slot
Buffalo Reloaded, and most Buffalo games on slots. I'm having the same issue with the picture. I will show you down below.
- Enjoy the game very much
- Disruption during game
User's recommendation: Not sure what’s going on, but I cannot get into this game
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGame balance issues
My money and winnings keep disappearing and nothing is been done about it even after showing full proof the agents are no help and keep going off what they see on their end as if they subject to never making any mistakes, the first time I had this problem I was told nothing could be done unless I had proof of a statement or screenshots, now even with screenshots Im getting a long list of my transactions as if I dont understand when I keep proving its a glitch in their system basically telling my my screenshots and proof isnt correct or Im making them up I play daily and spent also 100,000 since 2022 Im pissed I cant even talk to a real person which I have plenty of times in the past Im almost ready to never spend another dime with FanDuel which use to be my favorite its like once they feel your winning too often and winning a decent amount of money they start taking from you and giving you issues they claim isnt their I feel so helpless and I cant take being stolen from or told that basically Im stupid its stressing me out now three times today I had a few dollars left before logging off and came back to only 9 cents each time, I knew my phone was about to die so I logged off at exactly 4:30pm with 2.99 my battery life is at top of the screenshot showing only 1% so I screenshotted my game to make sure I was tripping I logged back in maybe 10mins later and only had 0.9 cents showing the agent all of this and yet told the amount was correct and its nothing that can be done sending me a so called statement that only showed what I deposited like I can go on and on and I dont understand whats going on lately dont get me wrong I be winning but I also be spending and its crazy to treat somebody that literally plays daily like Im nothing and neither is my money
- Honestly on of the best when running properly
- When the game glitches you wont get your winnings or money back even when you show proof
Preferred solution: Full refund
User's recommendation: You won’t get anything resolved rather you have proof or not if it’s not showing up on their end

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |Access my account
I was trying to create an account if said I had one made I seen the email but I never used it before or have accesss to it yaw verifications of creating and providing access to accounts are bad if I cant do Id or face verification or any available person to call talk about or explain whats going on in used a new email
On file and it still wont me
Have any access I wont to no how
Can I change the information with my
Own update information as in the email the phone number and password I can show
Proof of my
Identity
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